1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: Name, email address, phone number, billing details, and other identifying information you provide when engaging our services.

1.2. Business Information: Company name, size, industry, and other details necessary to provide our services.

1.3. Technical Information: IP addresses, device details, browser type, and usage data collected automatically during your interaction with our platform.

1.4. User Data: Information uploaded or managed within the LMS, such as employee or student data, training content, or progress reports.

2. How We Use Your Information

2.1. To provide, customize, and improve our LMS solutions.

2.2. To communicate with you about updates, service changes, and support.

2.3. To process payments and manage billing.

2.4. To ensure security and prevent fraud.

2.5. To comply with legal obligations or resolve disputes.

3. Data Sharing

We do not sell your personal information. However, we may share your information:

3.1. With third-party service providers assisting in delivering our services, such as payment processors or cloud hosting providers.

3.2. With legal or regulatory authorities, if required by law.

3.3. During a merger, acquisition, or sale of assets, where your data may be transferred as part of the business.

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. These include encryption, access controls, and regular security audits. However, no system is entirely foolproof, and we cannot guarantee absolute security.

5. Data Retention

5.1. We retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5.2. Upon termination of services, we will delete or anonymize your data, except for information needed to comply with legal obligations or resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

6.1. Access to personal data we hold about you.

6.2. Correction of inaccuracies in your data.

6.1. Deletion of your personal data, subject to legal constraints.

6.1. Opting out of marketing communications.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your user experience and analyze platform usage. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you via email or a notice on our platform.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: support@11signals.com, Phone: +91-80-50051022